Good questions deserve clear answers
Frequently asked questions.
Our oils are made using traditional low-temperature wood pressing, then naturally settled and filtered without chemical refining.
Our current oils, honey and moringa powder contain no artificial preservatives. Always check the ingredient label for the most current product information.
Crystallisation is a natural characteristic of honey and does not mean it has spoiled. Place the closed jar in warm—not boiling—water if you prefer a liquid texture.
Start with about half a teaspoon mixed into smoothies, juice, dal, soup, chapati dough or curries. It is a food ingredient, not a substitute for medical care.
Most in-stock orders are dispatched within 1–3 business days. Delivery time depends on your PIN code and courier network.
For safety reasons, opened food products cannot normally be returned. Damaged, leaking, incorrect or expired items should be reported within 48 hours with photos.
Use the Track Order page with your order number and checkout email. You can also sign in to see all orders linked to your account.